This website uses cookies to provide you with the best possible user experience. Cookie information is stored in your browser and performs functions such as recognizing you when you return to our website and helping our team understand which sections of the site you find most interesting and useful. For more information, you can consult our personal data protection policy.
Privacy Policy
Learn more about the protection of your personal data
Who are we?
Website: https://www.moncourtierenergie.be/
As part of its relationship with the customer, Mon Courtier Énergie Belgium collects personal data and uses it in various automated processing operations.
Personal data refers to any information that can relate to an identified or identifiable natural person, directly or indirectly.
This personal data protection policy applies to all individuals associated with Mon Courtier Énergie, including clients, prospects, legal representatives, and/or authorized representatives of the client, job applicants, or those submitting spontaneous applications.
The individuals concerned by this policy are hereinafter referred to as “Data Subjects.”
The implementation of personal data processing is primarily governed by Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data, hereinafter referred to as the “GDPR.” The GDPR requires the data controller (Mon Courtier Énergie Belgium) to provide Data Subjects with a certain amount of information. All this information is contained in this policy.
Data Controller
The data controller is Mon Courtier Énergie Belgium, whose contact details are specified in our legal notice.
Mon Courtier Énergie Belgium is part of the Mon Courtier Énergie Group and may transfer your personal data to the companies of the Mon Courtier Énergie Group SASU (22-24 quai de Bacalan 33300 Bordeaux, France, SIREN number 829 988 658) and Mon Courtier Énergie Group SA (22-24 quai de Bacalan 33300 Bordeaux, France, SIREN number 907 898 944), which act as joint data controllers, for the purposes outlined below.
Personal Data We Process
Regarding the users of the website, we collect the following data that is essential for the operation of the service:
Data collected through the Energy Comparison Form:
This form allows professional users to contact Mon Courtier Belgium for an energy offer comparison request (electricity / natural gas).
The data submitted is then stored in a database owned by MON COURTIER ÉNERGIE, which may be shared with the brokers in the MON COURTIER ÉNERGIE franchise network and with MON COURTIER ÉNERGIE.
Personal data collected:
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Last Name*
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First Name*
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Email Address*
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Phone Number
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Company Name*
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NIF (Tax Identification Number)*
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Delivery Point Number
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Billing data in case of invoice transmission
Purposes of Processing and Legal Basis for Processing:
By submitting your data through the Energy Comparison form, you consent to us collecting and processing it in order to contact you regarding your comparison request. This data may also be used to inquire about your current energy provider, pass on your energy information to our partner brokers and energy providers, in order to create comparison proposals tailored to your needs. This processing is based on our legitimate interest.
The broker who contacts you may request specific authorization to collect your energy data, such as information related to your delivery points and energy bills, which is necessary to query providers and create your personalized comparison.
We invite you to read our Legal Notice and General Terms of Use available on our website to better understand how the Energy Comparison works.
Transfer of Your Personal Data:
For the purposes listed below, your personal data may be transmitted to MON COURTIER ÉNERGIE services, MON COURTIER ÉNERGIE network brokers, and energy providers.
Retention Period for Your Personal Data for This Processing:
Your personal data will be retained for a period of 36 months.
Data Collected During Navigation on the Website:
This data allows the website owner to obtain information about the visitors’ navigation, such as viewing detail pages or search queries.
Personal data collected:
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IP Address
Cookies
Strictly Necessary Cookies
We use only two cookies to ensure the best experience on our website. These cookies are strictly necessary and are used to record your consent preferences and the selected content area.
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privacy_consent: This cookie stores your consent choice. (365 days) -
service_area_preferences: This cookie stores the selected content area. (365 days)
Consent Preferences:
We use Google Tag Manager to collect data on your use of the site for analysis and improving the user experience. This does not involve any cookies.
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Advertising User Data: Allows us to collect and use data on your interactions with ads to improve their relevance.
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Ad Personalization: Allows personalization of ads based on your browsing behavior and interests.
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Ad Storage: Stores information about your interactions with ads to improve future targeting.
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Analytical Storage: Stores information about your site usage for analysis and to improve the user experience.
Purposes of Processing and Legal Basis for Processing:
Data is automatically collected as you browse the site: cookies and web tags to ensure the site works properly and improve its performance based on our legitimate interest and on your consent to the use of cookies where required.
Retention Period:
Personal data related to the use of cookies on our website is not kept for more than 13 months. For more information, you can consult our cookie management and usage policy.
All personal data transmitted to our subcontractors is deleted after they fulfill their contractual obligations.
Recipients of Personal Data
Personal data collected on the website is primarily intended for Mon Courtier Énergie Belgium.
Your data may be shared with our partners.
To carry out, particularly, the maintenance of the site, some of your data may be shared with our subcontractors.
We ensure that all our subcontractors are subject to adequate personal data protection mechanisms in compliance with the GDPR, and that the data will be processed only by authorized personnel.
You can request the list of our subcontractors, partners, and/or service providers by contacting us at: privacy@moncourtierenergie.com
Users’ Rights on Our Website
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Right of Access and Rectification of Your Data:
You have the right to access and correct your personal data.
You have confirmation of whether or not your personal data is being processed, and if it is, you can access your data and the following information:-
the purposes of the processing;
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the categories of personal data concerned;
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the recipients or categories of recipients, including international organizations to whom the data has been or will be communicated, particularly those established in third countries;
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when possible, the retention period for the personal data or, if not possible, the criteria used to determine this period;
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the right to request rectification or deletion of your personal data, the right to request a limitation of the processing of your personal data, the right to object to this processing;
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the right to lodge a complaint with a supervisory authority;
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information about the source of the data when it was not collected directly from the concerned individuals;
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the existence of automated decision-making, including profiling, and in this case, useful information about the underlying logic, as well as the significance and consequences of this processing for the individuals concerned.
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You can request that your personal data be rectified or supplemented if it is inaccurate, incomplete, ambiguous, outdated.
Your Right to Erasure of Your Data:
You may request the deletion of your personal data when one of the following conditions applies:
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the personal data is no longer necessary for the purposes for which it was collected or processed;
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you withdraw the consent previously given;
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you object to the processing of your personal data when there is no legal reason for such processing;
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the processing of personal data does not comply with applicable legislation and regulations;
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your personal data was collected in the context of the offering of information society services to children under the age of 16.
Your Right to Limit Data Processing:
You can request the limitation of the processing of your personal data in cases provided by law and regulations.
Your Right to Object to Data Processing:
You have the right to object to the processing of your personal data when the processing is based on the legitimate interest of the data controller.
Your Right to Data Portability:
You have the right to the portability of your personal data.
This right applies only to your personal data, which excludes anonymized data or data not concerning you, declarative personal data, and functional data mentioned above.
Your Right to Withdraw Consent:
When data processing is based on your consent, you can withdraw your consent at any time. We will then cease processing your personal data without affecting previous operations for which you had consented.
Your Right to Lodge a Complaint:
You have the right to lodge a complaint with the competent authority in Belgium without prejudice to any other administrative or judicial remedy.
Update
We reserve the right to modify this policy to reflect changes in regulations and practices.
Changes will be directly published on this page of our website.
To ensure you always have the latest version, we invite you to consult it online.
Last update date: 10/04/2025